1. What products does The Modo Sleeep offer?
We specialize in sleep-related products, including premium bed frames, mattresses, bedding, and sleep accessories – all designed to improve your comfort and overall sleep quality.
2. Where are you based?
The Modo Sleeep operates under Sleep Village UK and proudly serves customers across the United Kingdom.
3. Do you offer delivery across the UK?
Yes! We offer fast and reliable delivery throughout the UK. Delivery timelines may vary depending on your location and product availability.
4. How do I place an order?
You can easily place an order through our secure website. Browse the products, add your chosen items to the cart, and proceed to checkout.
5. Is my personal information secure on your website?
Absolutely. We are fully GDPR-compliant and prioritize your privacy and data protection at all times.
6. Can I return a product if I’m not satisfied?
Yes, we offer a return policy. Please review our Returns & Refund Policy page for detailed information on eligibility and process.
7. How can I contact your support team?
You can reach us via our contact form on the website or email us directly. We aim to respond to all inquiries within 24-48 hours.
8. Are your mattresses suitable for all bed frames?
Most of our mattresses are designed to be compatible with standard UK bed frames. Please check product specifications or contact us for confirmation.
9. Do you offer warranties on your products?
Yes, many of our products come with a manufacturer’s warranty. Specific terms vary by product and brand.
10. How can I stay updated on new arrivals and offers?
Subscribe to our newsletter or follow us on social media to get the latest updates on promotions, sleep tips, and new product launches.